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We supply confined characteristic warranty on any subsystem if not stated elseways, and on the entire machinery. Poor craftsmanship including faulty equipment shortages are covered by the feature guarantee. General wear and tear or mis-usage of your equipment is not our fault. Our guarantee will therefore not cover aforestated. Damages can regularly be repaired that are not covered under warranty, at minimum cost. Quotations will be promptly accessible upon request.
The machine(s) you are going to obtain needs a regular service. General depletion restoration at a minimum cost, analyzing and adjustment as well as common cleaning are enclosed in the service plan. Should you not service your machine(s) within the recommended service period, it is compulsory that your machine(s) is improved in the equal of dual that period or else your service guarantee will be null and not viable. This is to say, you must get your machinery serviced in every six month period, if we suggested that your machinery is rectified once every three months or your guarantee will not be valid.
Every time a specialist offers a service at your establishment, it refers to a call-out. A call-out fee will be charged except for when the call-out is covered by each and every time of the above mentioned plans or approved by the managers. At the instant of this quotation, for 1 day 1 technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Touring costs to your place and accommodation if required, are on your account, coupled with the call-out charge. The technicians required preparations to be done to get picked up including sent back, are chosen to be made by you. If you would wish for us to go to you, the ongoing rate is R 9.95/kilometer increased by the traveling distance between our premises as well as your premises.Generously inquire about call out and traveling costs in advance as those charges may vary extent by point without notice.
If you only would like our specialist to take a look at your appliance for your tranquility or want to find out if the machinery is fitted to work optimally, our maintenance plan is here for you. No costs will be assigned for the specialist we provide. You will be advised by our specialist if an alternative or other service or service parts restoration is needed or if everything is normal. Reservations have to be made for reconstruction or intense labour work to be done at your/our quickest availability as no repairs or any such labour services will be practised during servicing visits.
All our mainline of machinery's are sold with a particular barcode. You will accordingly always be able to review the machine's assurance report and maintenance history on our site or while disconnected - in any manner and at any instant. Our machines guarantee and maintenance are valued by us using the barcode. Maximum benefit are protected on both the selling and service of your machinery's.