The colors, figures or qualities of the machinery may differ from that in the images as all the pictures are for display purposes only. We reserve the liberty to modify, withdraw or enhance slight quality while retaining the major features and specifications. You can request a catalog of characteristics in advance if desired.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We supply confined characteristic warranty on any subsystem if not stated elseways, and on the entire machinery. Poor craftsmanship including faulty equipment shortages are covered by the feature guarantee. General wear and tear or mis-usage of your equipment is not our fault. Our guarantee will therefore not cover aforestated. Damages can regularly be repaired that are not covered under warranty, at minimum cost. Quotations will be promptly accessible upon request.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machine(s) you are going to obtain needs a regular service. General depletion restoration at a minimum cost, analyzing and adjustment as well as common cleaning are enclosed in the service plan. Should you not service your machine(s) within the recommended service period, it is compulsory that your machine(s) is improved in the equal of dual that period or else your service guarantee will be null and not viable. This is to say, you must get your machinery serviced in every six month period, if we suggested that your machinery is rectified once every three months or your guarantee will not be valid. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Every time a specialist offers a service at your establishment, it refers to a call-out. A call-out fee will be charged except for when the call-out is covered by each and every time of the above mentioned plans or approved by the managers. At the instant of this quotation, for 1 day 1 technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Touring costs to your place and accommodation if required, are on your account, coupled with the call-out charge. The technicians required preparations to be done to get picked up including sent back, are chosen to be made by you. If you would wish for us to go to you, the ongoing rate is R 9.95/kilometer increased by the traveling distance between our premises as well as your premises.Generously inquire about call out and traveling costs in advance as those charges may vary extent by point without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): If you only would like our specialist to take a look at your appliance for your tranquility or want to find out if the machinery is fitted to work optimally, our maintenance plan is here for you. No costs will be assigned for the specialist we provide. You will be advised by our specialist if an alternative or other service or service parts restoration is needed or if everything is normal. Reservations have to be made for reconstruction or intense labour work to be done at your/our quickest availability as no repairs or any such labour services will be practised during servicing visits. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: All our mainline of machinery's are sold with a particular barcode. You will accordingly always be able to review the machine's assurance report and maintenance history on our site or while disconnected - in any manner and at any instant. Our machines guarantee and maintenance are valued by us using the barcode. Maximum benefit are protected on both the selling and service of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.