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We provide bounded quality guarantee on any subsystem unless stated any other way, including on the entire machine. The characteristic guarantee covers shortages due to unfit equipment or poor craftsmanship We shall not be held accountable for misuse or general wear and tear of your component. Aforestated is therefore not covered by our warranty. Definitely, deterioration that are not covered under warranty can often be repaired at a minimal cost. Quotations are gladly available on request.
The machine(s) which you are going to obtain, will be needing a regular service. Standard decrement replacement at a minimal cost, checking and arrangement as well as common cleaning are enclosed in the service plan. It is vital that your machine(s) is fixed in the equal of double that period, should you not service your machinery in the suggested service period, otherwise your service warranty will be worthless and not viable. Meaning that in which case we suggested that your machine is fixed once every 3 months, it is vital that you get your machine fixed within every six month period or your guarantee will not be legit.
A Call-out points to to each and every time instant a specialist offers a service at your premises. A call-out cost will be requested except when the call-out is covered by each of the above mentioned plans or approved by the managers. One technician for 1 day is R 1 499.00 for weekdays, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Settlement as well as traveling costs to your place, in addition to the call-out cost, are on your account if essential. We suggest that you arrange that the technician gets picked up and sent back. The existing rate is R 9.95/km increased by the driving distance between our branch and your property, should you choose for us to travel to you.Those fees may differ point by time without notice, so generously enquire about call out and touring costs ahead of time.
If you simply want our technician to take a look at your appliance for peace of mind or would like to find out if the machinery is adjusted to operate optically, our maintenance plan is perfect for you. There is no cost for the experts we provide. Our technician will be able to supply you with guidance on whether an back-up or other service or spares reinstatement is needed or whether everything is in order. During maintenance visits no adjustments or hard labour work will be carried out and bookings should made for this to be done at your and our earliest convenience.
A individual barcode is presented with all our mainline of machinery. Analyze therefore you will constantly be able to,in any way and at any instant, check the machinery's guarantee info and maintenance history on our webpage or while disconnected. Our machines assurance and assistance are honoured by us using the barcode. This protects your ultimate advantage on both the selling and servicing of your machines.