All the images are for display occasions only, accordingly the machines hue, silhouettes or trademark may differ from that in the images. We entitle the consent to adjust, abolish or boost minor hallmark while preserve the utmost features and specifications. You are welcome to appeal a list of attributes in advance.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We offer confined feature guarantee on the whole machinery, including any subsystem except stated elseways. Errors by reason of faulty components or poor craftsmanship, are covered by the trait warranty. We would not be held liable for misuse or common wear and tear of your equipment. Our warranty will accordingly not cover aforementioned. Naturally, damages that are not covered under warranty can regularly be repaired at a minimal cost. Quotations are promptly accessible on inquiry.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machine(s) you are going to buy needs a regular service. Everyday depletion reinstatement at a minimal cost, investigation and adjustment as well as general cleaning are concealed in the service plan. It is required that your machinery is fixed in the equivalent of dual that period, should you not service your machine(s) in the suggested service period, elseways your service warranty will be useless and void. Meaning, you must get your machine rectified in every six month period, if we suggested that your machine is improved once every 3 months or your warranty will not be efficient. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Whenever a specialist offers a service at your premises, it refers to a call-out. A call-out cost will be required except for when the call-out is enclosed by any of the above plans or arranged by the the company. At the instant of this quotation, for one day one technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for weekdays. costs to your premises as well as accommodation if crucial, are on your account, in addition to the call-out cost. We recommend that you organize that the specialist gets picked up including sent back. The current rate is R 9.95/kilometer amplified by the traveling distance between our place as well as your property, should you choose for us to come to you.Without notice, those costs may differ extent by instant, thus generously enquire about call out as well as traveling costs beforehand A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): If you only would like our technician to take a look at your machine for your contentment or would like to know if the machine is adjusted to function optically, our service plan is here for you. No costs will apply for the technician we supply. You will be advised by our specialist whether an alternative or additional servicing or spare parts replacement is needed or if everything is in order. Reservations have to be made for reconstruction or intense labour function to be completed at your/our earliest convenience as no improvements or any such labour actions will be completed during servicing visits. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: A particular barcode is presented with all our mainline of machines. For this reason your machines warranty data and assistance history will always be able to be analyzed in any form and at any instant on our site or while disconnected. Our machines warranty and service are honoured by us using the barcode. This protects your maximal benefit on both the servicing and resell of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.