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Worth warranty for all competent spare parts and accessories sold, will be presented in which case the spare parts and accessories are used on our machinery and setup by our specialist or under our experts's supervision. Unless when pre-approved by the company, the worth guarantee will be null if spares or accessories has been fitted into competitors machines or installed without our consent.
Diagnosis and new service parts or accessories installation is costless for machines sold by us. After the new spares or associated equipment has been setup, our technician will make sure that the clients machinery is perfectly operative and well tested. For other companies machinery, we may propose to offer technical information online or send a specialist to supply technical services. Sadly, we cannot, when concerning other companies machinery, guarantee which actions (if any) will be taken, or advice (if any) will be given by our technicians.
If a remote suggestion for spare - restoration or accessory add-on for our machines that we have sold, or for new or redundant spare parts or accessories will be made by our specialist, we will present you with a full repayment once the client send the spare or components in its original state.
Accommodation fees and come costs will be charges would you desire that we go to your premises for a spare- reinstatement or add-on installment for machinery that we have sold, although a labour fee will not be required. Clients are preferred to make all preparations for the technician to be retrieved and sent back. R 9.95/km increased by the traveling distance between our warehouse and your place, is the ongoing rate payable and applicable should you wish for us to travel to you.