The coloring, figures or features of the machinery may vary from that in the pictures as all the illustrations are for exhibition purposes only. We entitle the entitlement to adjust, eliminate or boost small trademark while secure the utmost characteristics and descriptions. If preferred, a catalog of hallmarks can be requested in advance.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We give restricted trait warranty on any subsystem except stated differently, along with on the entire machinery. Defects by cause of unreliable components or poor craftsmanship, are covered by the trait guarantee. We are not accountable for frequent wear and tear or misuse of your machinery. Accordingly aforementioned shall not be covered by our guarantee. Damages can often be repaired that are not covered under guarantee, at minimal cost. Quotations are gladly vacant on demand.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machine(s) which you are going to obtain, will be demanding a routine service. Investigation and positioning, basic cleaning , as well as basic depletion reinstatement at a minimal cost are concealed within the service plan. Should you not service your machinery in the preferred service period, it is vital that your machine(s) is serviced in the equivalent of dual that period elseways your service warranty will be useless and not viable. This is to say, if we recommend that your machine is fixed once every 3 months, you have to get your machine improved in every 6 month period or your warranty will not be credible. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: A Call-out points to to each and every time time a specialist supplies a service at your property. Except for when accepted by managers or covered by each of the above plans, a call-out fee will be required. At the time of this quotation, 1 specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Along with the call-out charge, touring costs to your premises and accommodation if essential, are on your account. We prefer that you arrange that the technician gets picked up and sent back. The prevailing percentage is R 9.95/kilometer amplified by the driving distance between our place and your place, should you recommend for us to come to you.Without notice, those fees may change time by point, therefore attentively enquire about call out and touring costs ahead of time A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Our maintenance plan is perfect for you if you only would like our technician to take a look at your appliance for peace of mind, or if you want to find out if the machine is adjusted to work optimally. No fees will apply for the technician we provide. Our specialist will be able to advise if everything is normal or whether an different or additional assistance or spares restoration is needed. Regrettably, no adjustments or hard labour function will be completed during a maintenance visit, but a reservation can be made for this to be carried out at your and our earliest convenience. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: All our mainline of machinery's are sold with a unique barcode. Therefore your machines assurance data and maintenance history will constantly be able to be checked in any form and at any time on our webpage or while logged off. We honour our machinery's warranty and assistance by using the barcode. This ensures your ultimate convenience on both the reselling and maintenance of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.