The hue, shapes or features of the machinery may vary from that in the images as all the pictures are for display purposes only. We retain the power to reconstruct, withdraw or boost small quality while maintaining the prime features and descriptions. You can request a index of characteristics in advance if desired.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: For the whole machine, including any subsystem, we only supply confined attribute guarantee lest stated differently. Poor craftsmanship including defective material shortages are covered by the attribute guarantee. Common wear and tear or mis-usage of your machine is not our constraint. Our warranty will for this reason not cover aforementioned. Definitely, deterioration that are not covered under warranty can often be repaired at a minimal cost. Quotations are promptly accessible on appeal.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machine(s) which you are going to buy, will be requiring a regular service. Standard depletion restoration at a minimal cost, analyzing and arrangement as well as general cleaning are covered within the service plan. It is compulsory that your machine(s) is improved in the equal of dual that period, should you not service your machine(s) within the preferred service period, or else your service warranty will be worthless and void. Meaning that in which case we preferred that your machinery is fixed once every 3 months, it is required that you get your machine rectified within every six month period or your warranty will not be efficient. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Every time a service is supplied at your premises by a specialist, it refers to a call-out. Lest the call-out is included by each of the above named plans or approved by the the company, a call-out cost will be required. One technician for 1 day is R 1 499.00 for workdays, Traveling for weekends and R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.In addition to the call-out fee, transport costs to your establishment as well as settlement if essential, are on your account. We recommend that you arrange that the technician gets picked up as well as sent back. The ongoing percentage is R 9.95/km amplified by the driving distance between our workshop and your property, should you recommend for us to come to you.Those fees may vary point by extent without notice, so attentively seek an answer about call out and traveling costs beforehand. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): If you would prefer to find out whether the machine is adjusted to function optically, or you only want our technician to take a look at your machine for your tranquility, our service plan is here for you. No costs will be implemented for the experts we provide. You will be advised by our specialist if an back-up or additional servicing or spare replacement is needed or if everything is in order. During sustainment visits no adjustments or excessive labour work will be completed and reservations should made for this to be done at your and our quickest availability. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: All our mainline of machinery's are sold with a unique barcode. Check thus you will constantly be able to,in any way and at any moment, review the machinery's assurance info and service history on our site or while logged off. We value our machinery's guarantee and servicing by using the barcode. This insures your maximum advantage on both the maintenance and resell of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.