The saturation, forms or characteristics of the machinery may differ from that in the pictures as all the images are for exhibition purposes only. We have the entitlement to reconstruct, abolish or enhance small quality while maintaining the utmost features and descriptions. You are welcome to request a catalog of attributes in advance.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: For the entire machinery, as well as any subsystem, we only supply limited attribute warranty unless stated elseways. The quality guarantee covers weaknesses by cause of faulty materials or poor craftsmanship We aren't liable for frequent wear and tear or misuse of your machinery. Aforestated is for this reason not covered by our guarantee. Damages can often be repaired that aren't covered under guarantee, at minimum cost. Quotations will be readily accessible upon inquiry.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machine(s) you are going to obtain requires a regular service. General depletion restoration at a minimum cost, analyzing and positioning as well as standard cleaning are enclosed within the service plan. If you do not service your machinery within the preferred service period, it is vital that your machine(s) is serviced in the equal of dual that period or else your service warranty will be useless and void. Meaning, you should get your machinery rectified in every six month period, if we suggested that your machinery is fixed once every three months or your guarantee will not be legit. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: A Call-out points to to each time a specialist provides a service at your premises. Unless the call-out is covered by any of the above plans or confirmed by the managers, a call-out cost will be required. At the time of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Travel costs to your establishment including accommodation if necessary, are on your account, accompanying the call-out charge. The specialists required plans to be carried out to get picked up including sent back, are chosen to be made by you. If you would prefer for us to come to you, the existing rate is R 9.95/km increased by the traveling distance between our office including your place.Generously enquire about call out and traveling costs beforehand as those fees may change point by instant without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): If you would like to know if the machine is set to operate optically, or you just want our technician to take a look at your machinery for peace of mind, our maintenance plan is suited for you. No fees will be assigned for the technician we provide. You will be advised by our experts whether an alternative or other assistance or spare replacement is needed or whether everything is in order. Reservations must be made for reconstruction or intense labour operate to be carried out at your/our quickest availability as no reconstruction or any such labour services will be done during maintenance visits. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: A unique barcode is presented with all our mainline of machines. Therefore your machinery's warranty info and maintenance history will regularly be able to be analyzed in any manner and at any time on our webpage or offline. We value our machinery's warranty and maintenance by using the barcode. Maximum convenience are insured on both the reselling and service of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.