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For the entire machinery, including any subsystem, we only offer confined characteristic warranty lest stated otherwise. The quality warranty covers shortages by reason of unreliable materials or poor craftsmanship We are not responsible for general wear and tear or mis-usage of your machinery. Our guarantee will thus not cover aforesaid. Of course, damages that are not covered under guarantee can regularly be repaired at a minimal cost. Upon appeal, quotations are promptly available.
The machinery you are going to buy compels a regular service. Reviewing and calibration, general cleaning , as well as general wear and tear restoration at a minimum cost are included in the service plan. Your service warranty will be useless and meaningless should you not service your machinery in the preferred service or if it is not serviced in the equal of double that period. This is to say that within which case we recommend that your machine is fixed once every 3 months, it is necessary that you get your machine improved within every six month period or your warranty will not be credible.
Anytime a service is offered at your property by a specialist, it refers to a call-out. Lest confirmed by the company or enclosed by each of the above named plans, a call-out cost will be required. At the point of this quotation, for one day 1 technician is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for workdays.Accommodation and traveling costs to your establishment, in addition to the call-out cost, are on your account if required. The adjustments for the technician to get picked up and sent back are suggested to be done by you. R 9.95/km is the existing percentage multiplied by the traveling distance between your premises as well as our warehouse, should you prefer for us to come to you.Without notice, those costs may change point by time, accordingly generously enquire about call out as well as traveling costs ahead of time
Our service plan is suited for you if you simply would like our technician to take a look at your machinery for your satisfaction, or if you would like to know if the machine is set to operate optimally. There is no fees for the technician we supply. Our specialist will be able to advise whether everything is in order or whether an different or further service or spare parts replacement is needed. During maintenance visits no adjustments or excessive labour operate will be carried out and bookings should made for this to be done at your and our quickest availability.
With all our mainline of machinery's a individual barcode is sold. Thus your machines warranty information and servicing history will evermore be able to be checked in any way and at any moment on our website or while logged off. We value our machines assurance and service by using the barcode. Ultimate advantage are secured on both the selling and maintenance of your machines.