The coloring, shapes or characteristics of the machinery may differ from that in the pictures as all the pictures are for presentation purposes only. We have the liberty to adapt, eliminate or improve minor trait while maintaining the major features and descriptions. You can request a list of characteristics in advance if desired.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We supply confined quality warranty on the whole machine, including any subsystem unless stated elseways. Shortages as a result of unreliable materials or poor craftsmanship, are covered by the feature guarantee. We will not be held liable for mis-usage or frequent wear and tear of your machine. Accordingly aforestated would not be covered by our guarantee. Often deterioration can be repaired at minimum cost that are not covered under guarantee. Quotations will be promptly available upon request.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machinery which you are going to purchase, will be forcing a regular service. Investigation and calibration, basic cleaning , as well as everyday ravages of time reinstatement at a minimal cost are enclosed in the service plan. If you do not service your machine(s) within the chosen service period, it is vital that your machinery is improved in the equivalent of twice that period or else your service guarantee will be useless and not viable. This is to say that in which case we recommend that your machinery is fixed once every three months, it is necessary that you get your machinery improved within every 6 month period or your guarantee will not be credible. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Whenever a specialist supplies a service at your premises, it points to to a call-out. Except for when the call-out is included by any of the above plans or per-approved by the the company, a call-out fee will be required. At the instant of this quotation, one specialist for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.In addition to the call-out fee, touring costs to your establishment and settlement if required, are on your account. The technicians required arrangements to be done to get picked up as well as sent back, are recommend to be made by you. The current amount is R 9.95/km amplified by the driving distance between our branch including your premises, should you recommend for us to go to you.Without notice, those costs may change extent by instant, consequently attentively inquire about call out including travel costs in advance A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Whether you would like to know whether the machinery is adjusted to work optically, or you simply would like our specialist to take a look at your machine for your tranquility, our assistance plan is here for you. No fees will be implemented for the specialist we provide. Our technician will be able to supply you with advice on whether an different or additional assistance or service parts restoration is needed or whether everything is in order. During sustainment visits no adjustments or hard labour operate will be practised and bookings should made for this to be carried out at your and our earliest availability. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: A particular barcode is supplied with all our mainline of machines. You will thus evermore be able to check the machine's warranty data and assistance history on our site or while disconnected - in any form and at any time. Our machines assurance and service are valued by us using the barcode. Ultimate convenience are ensured on both the reselling and assistance of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.