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For the whole machinery, and each subsystem, we only supply limited quality guarantee lest stated differently. The feature warranty covers errors by cause of unreliable materials or poor craftsmanship We aren't liable for common wear and tear or mis-usage of your product. Aforementioned is accordingly not covered by our guarantee. Regularly damages can be repaired at minimal cost that aren't covered under guarantee. Quotations will be immediately vacant upon inquiry.
The machine(s) you are going to buy needs a routine service. Investigation and calibration, common cleaning , as well as common wear and tear restoration at a minimum cost are enclosed within the service plan. It is compulsory that your machine(s) is fixed within the equivalent of twice that period, if you do not service your machine(s) within the chosen service period, elseways your service guarantee will be invalid and void. This is to say, you should get your machine improved in every six month period, if we preferred that your machine is rectified once every 3 months or your warranty will not be legit.
A Call-out points to to any point a technician provides a service at your property. A call-out fee will be required except when the call-out is enclosed by each of the above named plans or arranged by the managers. At the extent of this quotation, 1 specialist for one day is R 1 499.00 for workdays, R 4 995.00 for weekends including R 9 995.00 for Sundays or Public Holidays.Accompanying the call-out fee, transport costs to your establishment including accommodation if crucial, are on your account. The specialists essential adjustments to be made to get picked up as well as sent back, are suggested to be done by you. R 9.95/kilometer is the ongoing amount multiplied by the driving distance between your property including our premises, should you recommend for us to come to you.Attentively inquire about call out and travel costs ahead of time as those fees may vary time by point without notice.
If you just want our technician to take a look at your machine for your tranquility or would like to know if the machine is fitted to work optimally, our service plan is here for you. There is no cost for the specialist we provide. Our technician will be able to advise if everything is in order or whether an different or other maintenance or service parts restoration is needed. Bookings must be made for reconstruction or hard labour function to be done at your/our earliest convenience as no reconstruction or any such labour services will be done during maintenance visits.
With all our mainline of machines a unique barcode is sold. You will for this reason evermore be able to check the machinery's assurance info and assistance history on our database or offline - in any way and at any moment. We honour our machinery's warranty and maintenance by using the barcode. This insures your maximal convenience on both the servicing and resell of your machines.